Cancellation Policy
- Cancellations are accepted within 2 days of order placement. Requests can be submitted from the My Order page.
- Once an order has been dispatched or is under customs clearance, cancellation is no longer possible. In this scenario, accepting the parcel and arranging its return will be the only option.
- If our Customer Support Team has promised delivery on your conveyed timeline, the order qualifies as a time-sensitive order. As a result of the necessary measures we take to ensure timely order completion, we are unable to accommodate cancellations for time-sensitive orders once they have been placed.
Order Acceptance & Payment
- Our website prices and product availability may change without prior notice.
- Errors will be corrected when discovered.
- With a vast product range, occasional pricing discrepancies may arise despite our best efforts. We routinely verify prices during order processing and if a product's correct price is lower, we'll refund the difference. If the correct price exceeds the stated amount, we may contact you for instructions or reject the order, notifying you. Please note, we're not obligated to fulfill orders at incorrect (lower) prices.
- We reserve the right to decline service to any individual, at any time, and for any reason.
Free Gifting
- To qualify for a free leather gift upon sign-up, the order value must exceed $150.
- Each customer is eligible for one free gift only.
- In case of a return, the gift must be returned along with the order. In case the gift is not returned, the gift value will be deducted from the refund amount.
Users & Accounts
- All the registered users are responsible to maintain the confidentiality of their respective accounts.
- Minors under the age of 18 shall be prohibited from registering as a User of this website and are not allowed to transact or use the website.